Privacy Policy

Privacy Policy

Introduction

Welcome to https://pcp.dreamdwellings.net (hereafter referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://pcp.dreamdwellings.net
  2. Any mobile applications or software developed by us
  3. Services and products offered through our platform
  4. Interactions between users and our content, whether through browsing, registration, purchase, or communication

Please note that this policy does not extend to third-party websites, apps, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy describes the types of personal data we process and why, as well as your rights regarding this data:

  1. Using Our Services: When you access or use our applications, websites, or services as an authorized user, we may collect information necessary for service provision and improvement.
  2. Visiting Our Websites: If you navigate through our online platforms, we may log general information like IP addresses, browser types, and pages visited to enhance user experience and website performance.
  3. Communications: We may use your contact details (email, phone, SMS) to send transactional communications, marketing materials, or personalized offers, based on your consent and preferences.

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: User names, passwords, and account settings.
  2. Payment Details: Credit/debit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial and Purchase Data: Transaction amounts, frequency, and product details for financial analysis and record-keeping.
  4. Mobile Device Identifiers: Unique device identifiers, mobile network information, and location data from mobile devices used to access our services.
  5. Location Data: Geographic coordinates and other location-based services data when you interact with our apps or websites.
  6. Feedback and Reviews: Comments, ratings, and suggestions provided by users to improve our products and services.
  7. Social Media Information: User profiles, posts, and interactions from social media platforms that our users choose to share publicly.
  8. Product Data: Search queries, purchase history, and product recommendations for personalized shopping experiences.

We collect this data through various methods: user input forms, account registration, browsing activities, server logs, cookies, pixel tags, and third-party service integrations.

Cookies

We use cookies to enhance your experience on our website and gather analytics on user behavior. Cookies are small text files stored on your browser that serve multiple purposes, including:

  • Strictly Necessary Cookies: Essential for navigating the site, remembering login details, and providing basic functionality.
  • Preference Cookies: Remembering user preferences, such as language settings, to enhance your experience.
  • Analytics Cookies: Tracking website usage statistics, user behavior patterns, and gathering insights for improvement.

You can manage and control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. The specific retention periods vary based on the type of data and its usage:

  • Transactional data may be kept for accounting and tax purposes.
  • Personal information used for customer service or support may be retained to improve our services.
  • Analytics data is typically stored for a limited time, after which it is anonymized for further analysis.

When personal data is no longer needed, we securely delete or anonymize it from our systems and records.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to restrict the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for any updates.

Contact Information

For any privacy-related inquiries, requests for data access, corrections, or deletions, or if you have questions or concerns about this policy, please contact us:

  • Email: [email protected]
  • Address: Privacy Team, PCP Dreamdwellings, [Street Address], [City, State, ZIP Code]